Frequently Asked Questions

Where can I check shipping times and delivery areas?

The store's shipping information, carrier notes and delivery areas are kept on the Shipping Policy. Check that page for the current terms before ordering.

How can I track an order?

When an order ships, the store says a tracking number is sent by email. Use that number with the carrier information in the shipping details.

What is included in the Animal Jungle 4-Piece Crib Bedding Set?

The listed set includes a quilt, a 100% cotton jersey fitted crib sheet, a crib skirt and a complete set of wall decals. The product page gives the full design and fit details.

How do I choose between nursery products?

Open the relevant product page and compare the listed materials, dimensions, included pieces and care information. For example, the Signature White Patchwork Quilt lists linen, crinkled gauze and chevron minky patches.

Where are returns and refunds explained?

See the Refund & Return Policy for the store's current cancellation, return and refund terms.

How do I contact the store?

Use the Contact Us page. Email [email protected]. Working hours are Monday–Friday, 9 AM–6 PM (GMT+8).